The PACT RN Care Coordinator utilizes core elements of performance including knowledge and active participation in unit/service level quality improvement processes, such as the customer service program. He/she promotes the medical center mission, vision and values; compiles the Equal Employment Opportunity programs, partnerships, customer service standards and Veterans Affairs policies and procedures. The primary purpose of the PACT RN Care Coordinator Nurse II RN position is to demonstrate leadership and mastery of practice in delivering and improving holistic care through collaboration strategies with others to provide comprehensive nursing care to patients assigned. He/she works in partnership with an assigned panel of patients and team members for effective disease and chronic care management. The PACT RN Care Coordinator is responsible for the collection, analyzing and synthesizing of data and implementing evidence based changes to practice based on data results. The PACT RN Care Coordinator Nurse II uses the nursing process and evidence-based practice to collaborate with the teamlet (Patient, Primary Care Provider, PACT RN Care Coordinator, Health Technician, Pharmacists, and Clerical Associate) and expanded team (family member or caregiver, consulting providers, internal and community based services involved in the care of the patient) in developing the patient-driven care plan for prevention and management of diseases. The PACT RN Care Coordinator is responsible for collaborating with services internal and external to the VA to facilitate care transition in order to effectively meet the patients' needs. The PACT RN Care Coordinator provides evidenced-based patient and family health education with a focus on self-management, prevention, and wellness based on the patient's goals. The PACT RN Care Coordinator demonstrates leadership by service as an advocate for patients, and a team leader with colleagues. He/she initiates follow-up as recommended while administering the prescribed therapies using appropriate judgment; evaluation of therapies is pertinent and timely. The PACT RN Care Coordinator provides care in a non-judgmental, non-discriminatory manner that is sensitive to the adult or elderly patient and family's diversity, preserving their autonomy, dignity and rights. The PACT RN Care Coordinator Nurse II focuses on problems, initiates referrals to other disciplines and/or services as appropriate. He/she accurately documents in the medical record patient findings, assessments, and care provided. He/she effectively functions independently as the Charge Nurse in an assignment managing the care of a group of patients and caregivers. He/she assigns staff to provide care based on staff competencies and identifies priorities to ensure safe and effective patients care. He/she demonstrates and/or verbalizes correct responses to emergencies as well as initiates effective action in emergencies. The PACT RN Care Coordinator demonstrates understanding of infection control precautions appropriate for the patient population. He/she participates/ leads unit-based shared governance, performance improvement and safety initiatives. He/she serves as a resource nurse for the Nurse I Level 1, Nurse I Level 2, and Nurse I Level 3 nurses. He/she pursues an education plan to maintain/improve knowledge in medical/surgical nursing. He/she participates in educational activities to improve and maintain clinical knowledge and skills and enhance role performance. The PACT RN Care Coordinator leads others in the application of knowledge/skills in caring for patients. He/she assumes responsibility/accountability for evaluation of all delegated tasks and is self-directed in the identification of learning needs and development of individual performance plans. He/she initiates and utilizes positive, effective communication skills and professional behaviors that promote cooperation, teamwork, and effective interaction with internal and external customers. Work Schedule: 8 hour shifts with alternate weekends Financial Discloser Report: Not required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.