The incumbent develops and recommends new policies and procedures regarding the installation and use of the laboratory information system (LIS) in conjunction with the overall hospital information system (HIS). Provides authoritative advice and consultation on the information system as they apply to the clinical laboratory. Advises all organizational levels on functions and capabilities of the LIS "Open Until Filled - This is an open continuous announcement. Applicants will be referred every three weeks until the position is filled. This job announcement will close once the vacancy is filled." Duties include but are not limited to: Supports computer operations in the Pathology & Laboratory Medicine Service and provide authoritative advice and consultation on the computer information systems as they apply to the P&LMS Laboratory Develops, recommends and writes new policies and procedures (SOPs) regarding the installation and use of the Laboratory Information System (LIS) in conjunction with the overall SLVHCS Hospital Information System (HIS). Independently plans and executes the procedures necessary to complete the work assignment and handles concerns in accordance with established protocols or accepted laboratory procedures. Implements and maintains coding and mapping for laboratory test ordering, reporting, billing and workload recording systems. (DSS, LMIP, LOINC and VBECS) Analyzes emerging trends, software and technology and adopts appropriate methods for local programs to meet agency goals. Advises all organizational levels on various aspects of the functions and capabilities of the Laboratory Information System. Serves as a recognized subject matter expert (SME) to provide authoritative advice and consultation on the Laboratory Information System. Monitors computer resources and makes recommendations to higher level authorities regarding allocation or future software and hardware needs. Serves as the local subject matter expert (SME) for national software developers for alpha or beta testing of software packages. Carries out day-to-day operations related to laboratory computer use. Responsible for assigning appropriate computer access and menus; responsible for ensuring routine computer maintenance and computer security. Ensures that instrument interfaces are maintained and troubleshoots as necessary. Trains P&LMS staff on computer usage and software programs. Serves as the secondary individual tasked to maintain laboratory files. Assists in identification and selection of methods that provide standardized work and insures the proper application of accreditation agency standards (TJC, CLIA, CAP, AABB & FDA) as it relates to computer use in the laboratory. Develops, selects and implements practices that provide efficient and effective processes in laboratory data management. Works with the Laboratory Sections to train an individual to work as a liaison in each section for hardware, software and implementation of new programs. Works with the laboratory Sections to assure Pathology & Laboratory Medicine Service performance measures are met. Designs and maintains databases used for data gathering for department and interdepartmental use. Interacts with the Clinical Applications Coordinators to assure the proper presentation of patient data in the electronic Computerized Patient Record System (CPRS) and verifies the accuracy of data transmission in the CPRS system. Continuously monitors the test availability offering and adds new tests as necessary (internal and send-out). In-services P&LMS staff on VISTA and Windows applications and provides Computer use/Privacy training to new employees. Maintains granular security and permissions on the folders and subfolders of the departmental Shared Drive (S-Drive) as requested by Laboratory Manager or Service Chief. Advises when folders need section maintenance to reduce size. Works with P&LMS management to eliminate waste and variance while increasing the effectiveness and efficiency of laboratory and Medical Center operations. Handles conflict and customer service concerns per SOP in a constructive, effective and professional manner. Responsible for data gathering for Service Performance improvement and Quality Assurance needs. Performs other duties as assigned by the Chief, P&LMS, Lab Manager or Supervisor. Work Schedule: Monday-Friday 7:30AM-4:00PM, Occasional Weekends. Schedule subject to change based on agency needs. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.