The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
ChristianaCare is recruiting for a Laboratory Operations Director to
direct the general operations of assigned CAP-accredited laboratories. This includes managing department compliance programs required by the standards of all applicable regulatory and accrediting agencies; developing and implementing a Total Laboratory Performance Improvement Program in accordance with the mission and strategic goals of the organization; serving as Project Manager for lab-related renovations/projects, equipment removal and placement; and overseeing the physical plant and environmental conditions of the laboratories to ensure that conditions are appropriate for the testing performed and provide a safe environment in which employees are protected from physical, chemical and biological hazards.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides day to day technical direction and oversight for comprehensive laboratory services under the guidance of the Chairperson and Section Chiefs
Ensures inpatient blood collection services on the Newark and Wilmington campuses.
Directs laboratory informatics personnel and programming in a manner that creates a highly reliable service that emphasizes quality and safety
Directs compliance activities for the laboratory maintaining conformity to the accreditation standards of CAP and JC and with the regulations of CLIA'88, OSHA, Right To Know Legislation, and HIPAA
Establishes charges for laboratory services, in concert with the Finance Department and Senior Vice President, after analysis of the cost and reimbursement landscape
Responsible for operational and capital budget forecasts and performance against budget for assigned cost center(s)
Participates in the vendor contracting, as assigned
Develops and maintains departmental policies and procedures, as assigned
Facilitates CAP self inspections, on-site surveys, and Christiana Care-performed inspections of other laboratories
Develops and implements the Pathology Performance Improvement Program for both intra- and inter-departmental performance improvement activities. Leads, facilitates, and advises departmental performance improvement teams. Works closely with the System-wide performance improvement department collaborating with other inter-departmental teams.
Directs quality assurance activities throughout the Department of Pathology and Laboratory Services. Ensures that all Quality Assurance activities within the department conform to CAP and CLIA'88 requirements; working with each section manager to ensure sectional QA plans are complete within established guidelines.
Supervises assigned staff and provides assistance to others in supervising their staff. Ensures that productivity measures accurately reflect the departmental workload. Ensures adequate and appropriate staffing throughout the department. Ensures that sections receive appropriate in-service and orientation training.
Develops and maintains Departmental program of continuing education.
Coordinates departmental involvement in research projects acting as the contact person for the Office of Sponsored Programs and the Value Institute including coordination of processing and other critical issues associated with laboratory participation in the project.
EDUCATION AND EXPERIENCE REQUIREMENTS:
BS Medical Technology or Medical Lab Science.
MBA or MHA required
Minimum of three years management or supervisory experience
Minimum three years bench experience in a laboratory setting
Internal Number: JR54673
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.