This position provides service to Home Care patients through delivery, assembly, and instruction on safe use, follow-up visits, and on-call trouble shooting of home medical equipment. Completes daily logging, documentation, and follow-up on medical equipment and patients following all company policies and regulatory requirements. Participates in cleaning, testing, troubleshooting and preventive maintenance of medical equipment following manufacture guidelines and company policy.
Loads, delivers, sets up and provides operational instructions, education and troubleshooting material with patient/caregiver on use of home medical equipment and associated supplies, in accordance with company policy and regulatory requirements.
Completes required documentation associated with equipment pick-ups and equipment delivery, set up, instruction and education of products in accordance with company policy, state and federal regulatory requirements.
Responds to emergency delivery calls on a regular basis and participates in the on call troubleshooting and delivery rotation.
Clean and disinfect medical equipment. Inspects tests and performs equipment preventive maintenance to ensure proper operating condition according to manufacturer's guidelines and company policy.
Completes annual competencies of all products to ensure knowledge of current standards.
Helps to ensures delivery vehicle is in proper working condition by use of daily vehicle inspection. Maintains accurate daily vehicle inspection, inventory and route logs.
May have responsibility for operation and maintenance of the oxygen cylinder transfill station and warehouse functions.
High school diploma/GED or equivalent working knowledge.
Must possess a valid drivers license and be eligible for coverage under the company auto insurance policy.In some locations, CDL with appropriate Hazardous Materials certification may be required.
One year of experience in hospital, home care, HME or other healthcare related setting. Must demonstrate excellent face-to-face customer service.Ability to meet the physical demands of the position.
Ability to keep detailed records regarding equipment and medical records. Ability to communicate effectively. Able to prioritize and organize daily work according to patient needs.
Experience in equipment maintenance and repair and knowledge of local delivery area is preferred.
Additional related education and/or experience preferred.
Internal Number: 260432
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.