As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours is seeking a Medical Assistant (Urgent Care/Waterford Lakes), FULL-TIME, to join our Urgent Care Clinic team in Orlando, Florida. This facility operates Monday thru Sunday from 12:00pm - 10:00pm. This position will require some weekend work and holiday work.
Nemours pediatric urgent care centers provide a kid-friendly, family-centered experience for families seeking urgent care services at night and on weekends. With six centers conveniently located in the greater Orlando area, we deliver exceptional Nemours care to families where - and when - they need it most.
This position is responsible for assisting the Shift physician, ARNP/PA and/or Shift Supervisor in providing quality pediatric patient care on shift.
Ensure cleanliness of offices and clinical environment.
Creates a welcoming environment and acts as a patient advocate.
Observes, assesses, triages and addresses patient’ and family needs patients according to protocol.
Provides quality patient care:
Obtains vital signs and patient history
Performs and/or assists in procedures
Performs labs on patient samples and lab controls according to protocol
Documents all assessments, actions, care and treatment responses, and communications utilizing patient’s appropriate EMR, logs and requisitions.
Executes physician orders.
Makes follow-up calls from the previous day(s).
Cleans patient care rooms, bathrooms, floor and removes trash.
Attends training sessions and meetings as required.
Must travel to other sites when needed.
Other duties as assigned.
Ensure clinic is clean and ready for shift.
Prepare all computers for shift.
Unlock and start up the laptops and turn on all computers.
Perform call back to patients from previous shift. Notify Shift Supervisor with any concerns.
Assist UC with registration of patients.
Performs triage and anticipates patient and MD needs.
Documents in Computer—triage, medication and administration, procedures, additional assessments/notes as needed, discharge.
Documents all labs in EMR, logs and requisitions.
Follow orders and protocols per MD and Nemours protocol, in a timely fashion with professionalism, courtesy, competence and accuracy.
Obtains and/or performs lab specimens and controls according to protocol.
Administer medications per NCUC protocol.
Performs splinting and dressings.
Sets up and assists with patient procedures including laceration repair and others as directed by MD, SS, and/or P&P.
Discharges patient/family providing written and verbal instructions and ensuring understanding by parent/guardian/patient. Involve MD or SS if any questions arise.
Understands, performs, and documents all lab controls in appropriate logs according to COLA standards.
Understands and performs maintenance on CBC machine.
Understands and performs autoclaving including cleaning of instruments and maintenance of machine.
Ensures site is well stocked.
Miscellaneous: Knows all equipment and supplies and their applications.Has understanding of all P&P, manuals and handbooks.
High School Diploma or GED required.
One (1) year pediatric Medical Assistant experience preferred or equivalent work experience.
Working knowledge of Medical Terminology.
Current CPR certification required.
Travel to other urgent care locations required.
***EXTERNAL CANDIDATES: Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process. This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position. Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time. Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.